💬
AI Agent answering customers 24/7
🛡️
Microsoft 365 & CopilotDeployed and secured
Content StudioNew video ready for review

We build for the world.

An AI and technology company delivering IT solutions, digital innovation and content production to businesses, organizations and institutions around the world.

Book a free consultation Explore our services
Windows Server and Microsoft infrastructure engineering

Enterprise IT Support

Advanced troubleshooting and root cause engineering for the Microsoft infrastructure your organization depends on.

UEXUser ExperienceComplex end user computing issues resolved fast.

Windows logon and logoff problems, user profile corruption, FSLogix, roaming profiles, Group Policy processing, Remote Desktop sessions, application crashes and overall user experience performance.

SHAStorage and High AvailabilityEnterprise storage that stays online.

SAN, NAS, iSCSI, Fibre Channel, Storage Spaces, Storage Spaces Direct, disk and storage performance, Windows Server Failover Clustering, Cluster Shared Volumes, quorum, failover and disaster recovery.

PERFPerformanceSlow systems made fast again.

CPU bottlenecks, memory pressure, disk latency, network performance, resource exhaustion, system slowdowns, application responsiveness and performance optimization across Windows systems, servers and enterprise applications.

DNDDevices and DeploymentDevices deployed and managed at scale.

Windows installation, deployment failures, driver issues, Windows updates, device configuration, Microsoft Intune, Windows Autopilot, endpoint enrollment and enterprise device management.

NETNetworkingReliable connectivity across your organization.

TCP/IP, DNS, DHCP, routing, switching, VLANs, VPN connectivity, firewalls, network latency, packet analysis, remote connectivity and network performance.

DSDirectory ServicesIdentity and access that just works.

Active Directory Domain Services, Domain Controllers, replication, Group Policy, DNS integration, Kerberos, NTLM, LDAP, domain trusts, authentication failures, account lockouts, FSMO roles and domain connectivity.

Our engineering approach

We go beyond basic troubleshooting, with evidence based diagnostics and fixes that stop incidents coming back.

  1. 1Investigate
  2. 2Diagnose
  3. 3Find the root cause
  4. 4Resolve
  5. 5Prevent

Who we support

Private companies, enterprises, government bodies, public institutions and organizations that depend on reliable Microsoft technology infrastructure.

Request enterprise support Support plans and engagement options →
✦

What can we build for you?

Ask our assistant what we can do for your organization
What we do

Everything you need. One partner.

From AI strategy to daily IT support, we help businesses, organizations and institutions build, run and grow with technology.

Artificial Intelligence

AI that works for your organization every day, not just in a demo.

  • AI chatbots and agents for websites and WhatsApp
  • Business process automation
  • Microsoft Copilot and Azure AI setup
  • AI training for teams
Start an AI project →

Technology

Software, apps and platforms built for scale.

  • Web and mobile apps
  • SaaS platforms
  • Product design

IT Services

Reliable systems, secured and supported.

  • Microsoft 365 and cloud
  • Cybersecurity checks
  • IT support plans
  • Software testing

Digital Innovation

New digital products that open new markets.

  • Digital transformation
  • Innovation projects
  • Websites that convert

Content Production & Outsourcing

A trained, managed global talent network for your content and digital work.

  • UGC and AI video production
  • TikTok, Reels and Shorts
  • Tutorials and product demos
  • White label work for agencies
Request a proposal →

Intelligence that works for you.

Understands. AI that learns your data, documents and processes.

Acts. AI agents that answer, book, sort and report, day and night.

Connects. Systems, teams and tools working as one network.

Start an AI project
AI AgentsAutomation Machine LearningComputer VisionCopilot

Who we serve

Businesses
NGOs and non-profits
Schools and universities
Government and public sector
E-commerce
Startups
Award winner: Civic Innovation Fund

Supported by The Civics Innovation Hub, NECE and ERSTE Foundation View announcement →

Our award winning game

Money Vote Quest

Money Vote Quest is a mobile simulation game that builds young people's financial literacy and civic participation. Through budgeting, saving and voting on community priorities, players learn to make better decisions.

💰 Financial literacy🛡️ Scam awareness🧠 Critical thinking🤝 Teamwork🌍 Inclusion🗳️ Civic participation

🎮 Solo play · Team play · Facilitated workshops

Learn more ▾

Participants practise budgeting, saving, managing shared resources and voting on community priorities. This connects everyday money skills with informed civic participation. Along the way, they learn to assess their options, spot scams, think critically, work as a team and approach voting thoughtfully.

Get it on Google Play Visit moneyvotequest.com
Civic Innovation Fund announcement: Money Vote Quest by DoHelps & VidaHelps AssociationOfficial announcement

Member of the Microsoft AI Cloud Partner Program

We build on Microsoft 365, Copilot and Azure, and support the Microsoft infrastructure organizations depend on every day.

Partner ID 6954727

Why organizations choose us

Microsoft AI Cloud Partner Program

Deep expertise in Microsoft 365, Copilot, Azure and Windows infrastructure.

AI first

Every solution uses AI to save you time and cost.

Global delivery

A team across Europe, Africa and Asia, in every time zone.

5 languages

English, Portuguese, Spanish, French and German.

Security built in

Data protection and cybersecurity in every project.

One partner for everything

AI, technology, IT, content and outsourcing in one place.

How we work

1

Discover

We listen, study your goals and find where technology adds the most value.

2

Design

We plan the solution, the timeline and the team, and agree on clear results.

3

Build

We develop, test and launch, keeping you updated at every step.

4

Support

We monitor, improve and support you so results keep growing.

Choose how we work together.

Every organization is different. Pick a starting point and we will tailor it to you.

Starter

Get online and get smart.

  • Professional website
  • AI chatbot setup
  • Microsoft 365 setup
  • One month of support
Get a quote
Recommended

Business

Grow with AI and reliable IT.

  • Monthly IT support
  • AI automation of daily tasks
  • Monthly content production
  • Copilot rollout and training
  • Priority support
Get a quote

Enterprise

Your dedicated technology team.

  • Dedicated managed team
  • Custom AI agents and software
  • Enterprise Microsoft technology support
  • Cybersecurity and cloud
  • Outsourcing at scale
  • Personal account manager
Get a quote

Free AI Readiness Check

Find out where AI can save your organization time and money. A free 30 minute assessment with our team, with clear next steps.

Where we are

Serving clients globally.

Registered in the USA, with presence in Portugal and Spain. We work with clients in every time zone.

Our team

The people behind the work.

B

Bennet O.

Founder and CEO

Leads strategy, partnerships and AI innovation across the company.

C

Chibuzo Amadi

Co-founder, Enterprise IT Engineering

Advanced troubleshooting and root cause analysis for enterprise Microsoft infrastructure.

LinkedIn
F

Favour U.

Cybersecurity Lead

Penetration testing, threat intelligence and security monitoring to keep your systems safe.

A

Awa

Senior Microsoft 365 Specialist

Over 20 years of IT experience in Exchange Online, SharePoint, Teams, OneDrive and Microsoft 365 administration, support and advanced troubleshooting.

French · Spanish · English
M

Muhammad Shahid

Software and Mobile App Developer

Full time developer of software, mobile apps, games and websites.

V

Vladimir Simões

IT Support and Systems Specialist

Day to day IT support, systems setup and maintenance for businesses and organizations.

M

Marcos

Cloud and Infrastructure Engineer (UEX Specialist)

Microsoft Azure administration, Windows and Linux troubleshooting, and user experience support.

Spanish · Galician · English
M

Maria do Carmo Santos Oliveira Catarino

Creative Director and Graphic Designer

Brand identity, graphic design, social media visuals and video content for clients and for the company.

F

Fatima Balde

Administration and Client Relations Coordinator

Administration, scheduling, client onboarding, contracts and invoices.

G

Gift Potoki

Business Development and Digital Marketing Specialist

Sales, digital marketing, content creation and IT support to grow our clients and partnerships.

Our Social Impact

DoHelps & VidaHelps Foundation / Association

Alongside our company, DoHelps & VidaHelps is also registered as a non-profit. It empowers young people through digital skills, financial literacy and civic participation.

Digital skills Financial literacy Civic participation Civic education Youth empowerment
Visit the Foundation
Let's talk

Start your project today.

Tell us what you need. We reply within one business day.

✉Emaildohelpsvidahelps@gmail.com ✉Alternative emailinfo@dohelpsandvidahlps.com WhatsApp+351 913 248 369 ☎WhatsApp and calls+34 614 69 11 16 ☎WhatsApp and calls+351 968 632 816 LinkedInDoHelps & VidaHelps Company

DoHelps & VidaHelpsHello! How can we help you today?Chat with us on WhatsApp